Sanchar Nigam Executive's Association (India)
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Syllabus
General Paper (Paper I)
1 Group Performance Management System
2 Leadership and Team Building
3 Time Management
4 Capital Budgeting and Revenue Budgeting
5 Cost Management
6 Communication Skills
7 Energy Conservation and Fire Safety
8 RTI Act 2005
9 Official Language Policy
10 BSNL CDA Rule
11 Gender Issues
12 Customer Care, Citizen Charter of BSNL
13 Service Marketing
14 Sales Management
15 Asset Management
16 Inspection and Quality of Services
17 BSNL Services
18 Staff Welfare
19 Reservation Policy
20 Contractual Labour Management
LDCE Exam for SDE(T) -2014 - General Paper - Materials ||1|| ||2||
